Here are answers to some of the most common questions our customers ask before getting started.
Yes! Firewood Fetch is 100% free for both buyers and sellers. You can browse, message, and list firewood without any fees. Optional paid features are available to boost listings.
No. You can sell part-time or full-time without a business license. The app is open to everyone — from casual sellers to licensed suppliers.
Currently, the app is live across VIC, NSW, QLD, SA, and TAS. We’re rolling out gradually and plan to support WA soon.
Payments are handled directly between buyers and sellers. You can chat in-app to arrange payment method (cash, bank transfer, etc.). Secure in-app payment is coming soon!
Absolutely. You can filter listings by popular Australian hardwood types like Red Gum, Sugar Gum, Ironbark, Yellow Box, and more, based on your location.